The key intellectual capital is the human asset in any organization

The key intellectual capital is the human asset in any organization

There is no doubt about that the key intellectual capital is the human asset for any organization.

In my interim-/ and management consulting practice, I have advised several executives that they need to be setting the direction and tone, tapping into their most valuable asset, their employees. By mentoring them find new ways to approach business and deliver results.  In a dynamic and continuously changing business world, it is no doubt that the human capital and not the fixed or tangible assets that differentiate an organization from its competitors. Today’s knowledge economy distinguishes one organization from another with the single most important and powerful factor that is the Human Resources (HR) department.

The HR departments main tasks is to ensure that there is a direct connection between the policies, procedures, programs, and services they offer and the organization’s larger purposes.  Unfortunately, HR department is seldom known as the most important department in a company. HR is critical to the success of every organization. Without an effective and efficient HR team, there will be no talents in the company. Without talented people who are dedicated to the company, there will be no business. HR plays an essential role in developing a company’s strategy by enhancing employees’ perception throughout the workforce and providing a well-rounded experience for employees. Realize your best performing employees will come from the ranks of the most engaged and understand that employee engagement drives business outcomes. It is important to keep in mind that it is through your employees that customer loyalty is built. Also, it is through them that products and services get delivered, and profits and growth are achieved.

Train leaders to lead through a fast-changing business environment, its far more demanding to lead today than just a couple of decades ago. Employees in management positions play a vital role in engaging employees and getting results. One need to set the pace and tone, communicate expectations, get employees actively involved in running the day-to-day business, and provide regular coaching and feedback so ones employees can keep the momentum going and make needed course corrections.

One need to develop one’s employees to be the best they can be. Employees want to do a good job and they want to participate in a winning organization. Where they know they can make a difference, have influence over their future, and feel appreciated for their contributions. Employees thrive on performing meaningful work and knowing how what they do contributes to the success of the organization. Therefore, one need to embrace learning and growth. All employees need to know that they are valued as much as the customer. One way to show them is to invest in their professional development. When one ensures they have the skills and information they need to perform well in their job, they know one care. When one takes the time to reinforce what they have learned in training, they know that one support their success. When you teach them everything you know and strive to help them become the best they can be, they know you value them and their contributions.

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